Terms of Service

These Terms of Service (“Terms”) govern access to and use of Focus-OS™, including our website, software, applications, AI-assisted tools, subscriptions, and related services (together, the “Service”). The Service is operated by Fancy N Design LLC, doing business as Focus-OS™ (“Company”, “we”, “us”, or “our”). By creating an account, using the Service, starting a trial, or purchasing a subscription, you agree to these Terms, our Privacy Policy, our Refund & Cancellation Policy, and any order form, checkout page, or plan terms presented to you before purchase. If you do not agree, do not use the Service.

1. Who may use the Service

You may use the Service only if you can form a legally binding contract with us and are allowed to use the Service under applicable law. The Service is not intended for children under 16 years old, or any higher age required by the law where you live. If you use the Service on behalf of a company or other organization, you confirm that you have authority to bind that organization to these Terms.

2. What the Service does

Focus-OS™ provides software tools for productivity, organization, planning, ideation, and AI-assisted workflows. The Service may help users generate, structure, store, summarize, or improve ideas and related content. The Service does not provide legal, financial, medical, tax, investment, or other regulated professional advice. You are responsible for reviewing and deciding how to use any information, suggestions, or AI-generated output.

3. Accounts and security

You are responsible for keeping your login credentials secure and for all activity under your account. You must provide accurate account and billing information and keep it up to date. You must notify us promptly if you believe your account has been compromised or used without authorization.

4. Subscriptions, billing, and auto-renewal

Some parts of the Service are offered through paid subscriptions. Prices, billing intervals, included features, trial terms, taxes, and currency are shown at checkout or inside the Service before purchase. When you purchase a subscription, you authorize us and our payment processor, Stripe, to charge your selected payment method for the initial subscription period and for each renewal period until you cancel. Your subscription renews automatically at the end of each billing period unless you cancel before the renewal date. If a free trial is offered, your trial will convert to a paid subscription at the end of the trial unless you cancel before the trial ends. We may change pricing or subscription features from time to time, but we will provide notice when required by law or when the change materially affects an active subscription. See our Auto-Renewal and Subscription Billing Terms for details.

5. Cancellation

You may cancel your subscription at any time through your account settings, through the billing portal if available, or by contacting us at support@focus-os.ai. Cancellation normally takes effect at the end of your current paid billing period, unless the checkout page or your account page states otherwise.

6. Refunds

Refunds are governed by our Refund & Cancellation Policy, which is part of these Terms. In summary, first-time subscription charges may be eligible for a refund if requested within 7 days, unless the account has been suspended for abuse or the request is not made in good faith. Renewal charges and partial billing periods are generally not refundable, except where required by law or where we decide otherwise in our sole discretion. Nothing in these Terms limits any mandatory consumer rights that apply to you.

7. Acceptable use

You agree not to misuse the Service or help anyone else misuse it. You must not:

• violate any law or third-party right;
• upload or share unlawful, harmful, abusive, deceptive, or infringing content;
• use the Service to generate spam, malware, phishing, harassment, fraud, or other abusive activity;
• attempt to reverse engineer, scrape, overload, probe, or bypass security measures of the Service;
• use the Service to make high-risk decisions where an error could lead to death, personal injury, financial harm, or legal harm without appropriate human review;
• resell, sublicense, or commercially exploit the Service except as expressly allowed by us;
• interfere with the normal operation of the Service or other users’ use of it.

We may suspend or terminate accounts that violate these rules.

8. Your content and ideas

You keep ownership of the content, prompts, documents, ideas, feedback, and other materials you submit to the Service (“User Content”). You also own your ideas. We do not claim ownership of your User Content or your ideas. You grant us a limited, worldwide, non-exclusive license to host, process, transmit, display, reproduce, and use your User Content only as needed to operate, secure, support, improve, and provide the Service, including through our service providers and AI processors. You are responsible for your User Content and for making sure you have the rights needed to submit and use it. You should not submit highly sensitive personal data, confidential third-party information, or regulated data unless you are permitted to do so and the Service is appropriate for that use.

9. AI-generated output

The Service may use artificial intelligence systems. AI output can be inaccurate, incomplete, outdated, or unsuitable for your situation. You are responsible for evaluating output before relying on it, publishing it, or using it in business, legal, financial, medical, or other important contexts. Because AI systems can produce similar or identical output for different users, we do not guarantee that output will be unique to you.

10. Our intellectual property

The Service, including the software, design, interface, branding, workflows, templates, documentation, and other materials we provide, is owned by us or our licensors. These Terms do not transfer any ownership rights in the Service to you. You may use the Service only as permitted by these Terms and any subscription plan you purchase.

11. Third-party services

The Service may rely on third-party providers for hosting, database, authentication, payments, email, analytics, AI processing, and other infrastructure. We are not responsible for third-party services that we do not control, but we select providers we believe are appropriate for operating the Service.

12. Availability and changes

We try to keep the Service available and useful, but we do not guarantee uninterrupted availability, error-free operation, or that any feature will remain available forever. We may update, modify, suspend, or discontinue parts of the Service at any time.

13. Disclaimers

The Service is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and availability.

14. Limitation of liability

To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, business interruption, or loss of goodwill. To the maximum extent permitted by law, our total liability for all claims relating to the Service or these Terms will not exceed the greater of: (a) the amount you paid us for the Service in the 3 months before the event giving rise to the claim; or (b) USD 100.

15. Indemnity

You agree to defend, indemnify, and hold us harmless from claims, damages, losses, liabilities, costs, and expenses, including reasonable legal fees, arising from your User Content, your misuse of the Service, your violation of these Terms, or your violation of any law or third-party right.

16. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you violate these Terms, create risk for us or others, fail to pay amounts due, or use the Service in a way that may harm the Service, other users, or third parties. After termination, sections that by their nature should survive will continue to apply, including sections on ownership, payment obligations, disclaimers, liability limits, indemnity, and dispute terms.

17. Changes to these Terms

We may update these Terms from time to time. If changes are material, we will provide notice by email, inside the Service, or by posting an updated version on our website. Your continued use of the Service after the effective date of updated Terms means you accept the updated Terms.

18. Governing law and disputes

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict of law principles. The state and federal courts located in Collier County, Florida, or otherwise having jurisdiction in Florida, shall have exclusive jurisdiction, unless applicable law requires a different venue or gives you mandatory rights in your country of residence.

19. Contact

For questions about these Terms, contact us at: